Yours: process and change
Process design, operating model, org structure, and change management. We do process work only where it is a prerequisite to a system engagement, and we will hand it to you where you are already engaged.
Partners
You do process design, systems work, or operational improvement, and it keeps running into the same wall: the financial data underneath is not good enough to support what you are recommending. That is the layer we build, and it is a co-delivery relationship rather than a reseller one.
Tell us the engagements you run and where they hit the data. We will say where the line sits.
Partners
These are the boundaries we hold in co-delivery, and stating them in advance is what stops the awkward conversation in month two.
Process design, operating model, org structure, and change management. We do process work only where it is a prerequisite to a system engagement, and we will hand it to you where you are already engaged.
Integration, reconciliation, dimensional reporting, agentic automation, and the ledger. This is the part we will not subcontract.
A data diagnostic frequently produces findings that belong to your workstream rather than ours. We hand those over rather than expanding scope into them.
You keep it. We do not sell around a partner, and if a client later wants to work with us directly, that is their call and we will tell you.
Requirements derived from transactions rather than interviews is the single largest predictor of whether an implementation lands. That work is better done jointly.
Anything touching the policy engine, permission model, or agent authority stays with us at any price. Those constraints are what make the rest defensible.
We have been called into forty-one stalled implementations, and roughly one in twelve failed primarily on partner capacity or turnover — the team that sold the project was not the team that delivered it, or rotated mid-way.
Co-delivery multiplies that risk unless ownership is explicit. So we write down which workstreams belong to whom before starting, and we do not take work that is genuinely yours even when a client asks us to.
No preferential pricing for your clients, no roadmap influence, no reserved capacity, and no badge that implies we have vetted your delivery quality. We do not certify partners on referral, and a certification programme exists only for firms doing genuine co-delivery.
A partner page listing tiers and badges signals a channel built for the vendor’s benefit. What you get here is a straight commercial arrangement and a firm that will tell your client the truth, including when the truth is that they should not buy anything.
Read our editorial policy first. We take no fees from any software vendor and we say publicly that most independent selection advisers take fees from vendors they recommend without adequate disclosure. Partnering with us carries a disclosure obligation to your client, and it is the one term we will not waive.
Questions
The most common co-delivery failure is two firms each assuming the other owned something. We write it down first.