ERP by industry

ERP software for healthcare practices

A healthcare group's finances are decided by two things the practice management system reports badly: what each location and provider actually contributes after loaded cost, and what proportion of billed charges ever becomes cash.

How many locations?

Tell us your location count and how you consolidate today. We will show you what changes.

1 / 3
Margin per location and providerCollection reality, not billed chargesNo PHI in the financial layer

The problems

Six things we hear in the first call.

These are consequences of a stack where the practice management system holds clinical and billing data and the accounting system holds almost nothing useful about either.

One entity per location, consolidated by hand

Group practices commonly run a legal entity per site. Consolidating them monthly in a spreadsheet is where the close goes, and intercompany between them is eliminated from memory.

Billed charges are not revenue

Gross charges, contractual adjustments, denials, write-offs, and patient responsibility sit between what was billed and what arrives. Most groups can state the first and last and not the path between them.

Provider contribution is not computed

Collections attributable to a provider, less their loaded compensation, less their share of staff and facility cost. It determines compensation and it is computed annually at best.

Location margin is a guess

Shared staff, shared supplies, and centrally negotiated contracts allocated by a formula nobody has revisited, which makes site comparison unreliable in exactly the analysis it is used for.

Supply cost is unmanaged

Clinical supplies bought across locations from several distributors with no consolidated view, so volume leverage is unused and cost per procedure is unknown.

Days in AR is the only receivables number

A single average that hides which payers, which locations, and which claim types are slow. The remedy differs for each and the average points at none of them.

Where the money goes

Gross charges to operating margin, in six deductions.

A representative shape for a multi-site group practice. The first two deductions are usually larger than every other line combined.

100%Gross charges41%Contractual adjustments6%Denials & write-offs22%Provider compensation15%Clinical staff & supplies11%Facility & overhead5%Operating marginrepresentative multi-site practice economics · specialty and payer mix change this substantially
Contractual adjustment is not a loss, and denials are

Contractual adjustments are the difference between chargemaster rates and negotiated payer rates — expected, and not recoverable. Denials and write-offs are recoverable revenue that was not recovered. Reporting them as one line makes the recoverable portion invisible, and it is usually the only part of the forty-seven points that anybody can do something about.

Your stack

We do not ask you to move everything.

Your EHR and practice management system keep doing clinical and billing work. What changes is that the financial layer above them stops being assembled by hand.

Consolidated into erp.io

  • Multi-entity consolidation workbooks
  • Provider contribution spreadsheets
  • Location margin allocation sheets
  • Supply spend analysis
  • Payer performance tracking
  • Manual AP coding across sites

Kept and integrated

  • Epic, athenahealth, eClinicalWorks
  • Your billing or RCM vendor
  • Gusto, Rippling, ADP or Paylocity
  • QuickBooks, Xero or Intacct
  • Medical supply distributors
  • Ramp, Brex or Bill.com

Benchmarks

What good looks like at this size.

Drawn from our own engagements with multi-site practices between $10M and $60M. The bar is a typical erp.io customer after two quarters; the marker is the segment median.

Days to close the month
7 daysmedian 16 days
Days to consolidate group
1 daymedian 5 days
Locations with true margin
100%median 18%
Providers with live contribution
100%median 12%
Denial rate visible by payer
dailymedian quarterly
Bills coded by hand
6%median 79%

We stay out of the clinical layer entirely

Protected health information does not enter our system and we do not want it to. What we read from the practice management or billing system is financial: charges, adjustments, payments, and payer, at the level of a transaction rather than a patient.

That boundary is deliberate and it simplifies your compliance position considerably. A financial system holding no PHI is not a system your HIPAA risk assessment has to treat as clinical, and it removes an entire category of question from the evaluation.

No protected health information enters the financial layer. That is an architectural decision, not a configuration option, and it takes a large question off your risk assessment.

Separate the recoverable from the expected

The single most useful reporting change for most practices is splitting the forty-seven points between charges and cash into its two components. Contractual adjustment is expected and structural. Denials, underpayments, and timely-filing write-offs are recoverable revenue that was not recovered.

The second number is typically five to seven points of gross charges and it concentrates heavily — one payer, one claim type, one location, or one coding pattern. Concentrated problems are fixable; averaged ones are not.

Provider contribution and the compensation conversation

In most groups, provider compensation is set against production or collections and reviewed annually against a model built in a spreadsheet. That model determines the largest cost line in the business and very few people can reproduce it.

Collections attributable to a provider, less loaded compensation, less an allocated share of clinical staff and facility cost, computed monthly from the same data everyone can see, makes that conversation evidential rather than negotiated from memory.

Supply spend across sites

Groups that grew by acquisition frequently buy the same clinical supplies from three distributors at three prices, because each site kept its existing relationships. Total spend with each vendor across the group is invisible when each entity is its own book.

Consolidated vendor spend is one of the faster returns available here — it is visible within weeks of connecting and it converts directly into a negotiating position.

Where we are not the right answer

We are not an EHR, a practice management system, or a revenue cycle management platform. Claim submission, coding, clearinghouse workflow, and denial appeals belong with your RCM vendor and we read the results rather than competing. Hospitals and health systems with cost accounting, DRG analysis, and regulatory cost reporting requirements need a healthcare-specialist system — we serve group practices, not institutions.

Questions

What companies ask.

Do you handle PHI?
No, deliberately. We read financial transactions — charges, adjustments, payments, payer — not patient-level clinical data. It keeps us out of your clinical risk assessment entirely.
Do you replace our EHR or RCM vendor?
No. Clinical documentation, claim submission, and denial appeals stay where they are. We handle the financial layer above them.
Can you compute provider contribution?
Yes — attributable collections less loaded compensation less allocated clinical staff and facility cost, monthly rather than annually.
How many locations can you consolidate?
Dozens, with entity-per-site structures being the normal case rather than the exception. Sites can stay on their existing books and be read in.
Are you HIPAA compliant?
We hold no PHI, which is a stronger position than compliance with rules about handling it. We will sign a business associate agreement where your counsel wants one anyway.

Separate the recoverable from the expected.

Five to seven points of gross charges are usually recoverable and concentrated. Averaging hides both facts.